General Terms and Conditions

Note: This is an English translation for reference only. The German version is legally binding.

Scope of Application

The service of traueranzeigeonline.de is intended for private use by natural persons from Germany to inform relatives and friends. Any extended or different use requires the consent of the provider.

Automated retrieval of obituaries from the obituary directory of traueranzeigeonline.de by third parties is not permitted.

Contract Formation

The contract between the customer and the provider is concluded as soon as the customer places an obituary on the website and pays the placement fee.

Payment Terms

Payment is due immediately upon placing the obituary via credit card, PayPal, or other offered payment methods. All prices include statutory VAT. In case of payment default, the provider may remove the obituary.

Provider Services

Upon payment of the placement fee for an obituary, it remains accessible on traueranzeigeonline.de for 3 years. The customer may request deletion of the obituary at any time by email to mail@traueranzeigeonline.de.

traueranzeigeonline.de reserves the right to remove obituaries if they violate laws, these terms and conditions, decency and morality, or contain false information. Furthermore, the provider may also remove obituaries without giving reasons. The provider assumes no liability for abusively placed obituaries.

Customer Obligations

The customer ensures that image and text material submitted in the obituary does not violate third-party copyrights. The customer ensures that persons whose names, contact details, or addresses are mentioned in the obituary have given consent to publication.

The customer undertakes to provide truthful information and not to publish offensive, discriminatory, or unlawful content. Minors require the consent of their legal guardians.

Violations may result in removal of the obituary and exclusion from the service.

Technical Requirements

The customer is responsible for a functioning internet connection and a current browser.

Termination and Contract Ending

The contract ends automatically after 3 years or upon early deletion by the customer. The provider may terminate contracts with immediate effect in case of violations of these terms and conditions.

After contract termination, all obituary data will be deleted. Recovery is not possible.

Limitation of Liability

The provider's liability is excluded to the extent legally permissible. This does not apply to damages from intent, gross negligence, breach of essential contractual obligations, or personal injury.

In case of breach of essential contractual obligations, the provider is only liable for foreseeable, contract-typical damages up to the amount of the contract value.

Intellectual Property

All intellectual property rights to obituary content created or uploaded by customers on traueranzeigeonline.de remain with the customer. However, the customer grants the provider a non-exclusive, free license to use this content within the scope of the service.

The intellectual property of all templates, texts, images, and illustrations used on traueranzeigeonline.de remains with the provider. However, the provider grants the customer a non-exclusive, non-transferable right to use this content, which is intended exclusively for private use by natural persons from Germany.

Refunds

Our refund policy is tailored to the immediate and digital nature of our service. We offer a full refund within 14 days of purchase if you are not satisfied with our product. Due to the immediate delivery and individual character of our service, we cannot offer refunds after this 14-day period.

Service Availability

The provider strives to keep the service available at all times but cannot guarantee continuous or uninterrupted availability.

Service Changes

The provider reserves the right to make changes to the service.

Severability Clause

Should any provision of these terms and conditions be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. Instead of the invalid or unenforceable provision, a regulation should apply that comes closest to the meaning and purpose of the original provision.

Applicable Law and Jurisdiction

The exclusive place of jurisdiction for all disputes arising from or in connection with these terms and conditions is the registered office of the provider.

Data Protection

See Privacy Policy.

Date: July 6, 2025